yodha in Readers’ Editor writes:
Taking inspiration from The Guardian, The Hindu has appointed a readers’ editor (formally known as a news ombudsman). It states that this is a first in Indian journalism. It hopes that this will help maintain journalistic integrity and increase reader feedback. […]
That’s a nice gesture from the side of the newspapers to maintain credibity, and address the reader’s woes. Is this Reader’s Editor (or the News Ombudsman) going to be as effective as the Banking Ombudsman? I guess we have to wait and see the effectiveness of this post, especially in the Indian context.
The difference may well be in that the Banking Ombudsman occupies an regulatory office in the Reserve Bank of India. Thus it might be a good thing for the Government of India to set up a Media Ombudsman through the Prasar Bharati, giving the office regulatory rights over the media. (If there is such a post already, I m not aware of it)
Otherwise, the ombudsman in each newspaper house may just be a fancy name for a Public Relations Officer, a post that already exists in most. Especially in this world where the Advertorials take precedence over the Editorial.